JULIAN, W.Va. – West Virginia American Water has lifted the Do Not Use water notice Saturday, February 18 for customers in the Boone County communities of Camp Creek and Julian.
A precautionary boil water advisory will remain in effect for all customers previously under the Do Not Use notice, which includes Camp Creek Road, Julian Road, Little Horse Creek, Horse Creek Road, White Road, Betsy Lane, Ferrell Drive, Miller Road, Nancy Dolin Road, Herman Dolin Hollow Road, White Buck Road, Calvin Smith Road, Big Pinnacle Bridge Road, Wash Bridge Road and customers along Rt. 119 from Camp Creek Road to Wash Bridge Road.
The original notice was issued yesterday following a backflow event that occurred in the area, which is believed to have been caused by blue toilet bowl cleaner backflowing into the local water distribution system from a church bathroom.
West Virginia American Water staff systematically flushed the affected area throughout the day and collected multiple water samples for testing. All samples show no signs of an outside contaminant in the system, and the event appears to have been contained to a very localized area.
Affected customers may resume use of their water but should boil it before consumption until further notice. Because bacteriological testing takes a minimum of 24 hours, a precautionary boil water advisory will remain in effect until that testing is complete late tonight.
Boiling kills bacteria and other organisms that may be present in the water. Customers are asked to bring water used for drinking, cooking, bathing and brushing teeth to a full boil for a minimum of one minute, then cool before use. The company anticipates lifting the boil water advisory on Sunday morning.
Once resuming use of their water, customers may initially experience discolored or cloudy water, which is normal following the depressurization of a line and widespread flushing. If this occurs, customers should flush their cold water tap closest to where the water enters the home until the water runs clear.
West Virginia American Water also recommends the following steps:
· Throw away beverages and ice cubes if made with tap water;
· Keep boiled water in the refrigerator for drinking;
· Provide pets with boiled water after cooling;
· Do not use home filtering devices in place of boiling or using bottled water; most home water filters will not provide adequate protection from microorganisms;
· Use only boiled water to treat minor injuries.
A potable water tanker remains stationed in the parking lot of the Donald R. Kuhn Juvenile Diagnostic and Detention Center in Julian. Customers must bring their own containers to fill.
Customers will be updated on this information through the CodeRED emergency customer notification system. For more information, contact West Virginia American Water’s customer service center at 1-800-685-8660 or visit westvirginiaamwater.com and click “Alerts.”